jadi, masih lagi nak cerita pasal kerja la kan..-this is going to be a nonsense boring long nagging post about work-
waiting time nie is our KPI la which i tak sure it stand for what, sort of kualiti penunjuk prestasi kott..
the higher number of patients that u can served in time less than 30 minutes, the better u'r service is.
rakan2 prp yg lain pasti tahu akan perkara ini
so, here it goes...
dekat my hospital, waiting time dkt OPD tuh is very suck...i can imagine myself duduk tnggu ubat sampai tertidur2, there is once patient pengsan in front of the counter sbb lama sangat tunggu ubat tpi masih x dpt2...and there are always quite a number of patients tunggu almost 1 hour...see, how bad it was, normally we only managed to achieve 60-70% of target to serve patient less than 30 minutes...
but since last week, my boss promise yg dia akan belanja we all makan KFC if we all managed to achieve 100% serving time within 30minutes...'....ok, seriously kami rase this is so merepek, nak achieve 70% pun berlari2 semput2 ambil ubat dalam OPD tuh, let alone nak achieve 100%
but surprisingly, sepanjang minggu nie, our serving time setiap hari is 100%...WOW okey...
i've been in OPD for 10 weeks already, but sepanjang 9 weeks x pernah i tngok waiting time tu cemerlang, then suddenly mase my 10th week nie bole pula cemrlang with flying colour lagi...give a big clap, setiap saat kot pergi check sudah berapa lama patient tunggu ...kalo tngok2 dah 20minutes je laju2 pegi dispense ubat tuh
kami sangat bersungguh2 demi KFC itu...abes semua org kami suruh S.O.S dkt OPD tuh
see, the power of a bribe...KFC is a superb bribe i guess
kalo i punye markah logbook OPD ni sikit i tatau la nak cakap ape...hehe
the remaining KFC left in the pantry tpi i x makan pun, T_T sbb dah kenyang.
mase my 7th or 8th week dkt OPD, i felt so bored, rase nak muntah hari2 ckp benda yg same, dan rase x sabar nk tuka ke department lain....almost setiap hari akan ade a few meds yg kite takde stok, and then kena cakap dkt patient we don't have this meds right now, tade stok...sunggun menyampah skali part itu la, sungguh tidak seronok perkara inilah...so now, i've got another 4 weeks to be in OPD, but...sayang pulak nak blah dari sini sbb dah suke la pulak...dah x kesah dah nak wat muke sambil senyum ckp dkt patient ubat xde...
i LOVE my job...(^_^)...sungguh motivasi diri kan??
kan dah cakap, post nie panjang merepek.
bubbye.
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